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Content delivery engine

Bridging the Gap Between Clinical Care and Community Services

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Mobility Exchange has designed a one-of-a kind population health content delivery engine that uses customized content to lead members to clinical care resources, community services, and allows the member to be cared for as a whole person while addressing social needs.


The Content Management Engine is a comprehensive tool that can be utilized in a variety of ways. Mobility Exchange works closely with clients to ensure the benefits of the Content Management Engine fit their specific needs right down to incorporating personal branding elements.


The platform is fully customizable to enhance health navigation, encourage member education, and improve Healthcare Effectiveness Data and Information Set (HEDIS) quality scores. 

Addressing social determinants of health

Surveying the quality of life among populations to determine those most at risk and improve health outcomes.

  • Improve health outcomes
  • Address health-related social needs
  • Link to Nonmedical resources such as housing, food, transportation, and education.
  • Enable healthcare providers to set up an engaging digital environment
  • Educates individuals with custom content
Mobility Exchange Content Delivery Engine
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Patient Education

Patient Education is the first aid in helping a patient manage their health. This education can include resources for managing medical conditions and community resources for those with health-related social needs.

Engaging Patients with Digital Content

Digital content can be an effective way of utilizing technology to create a positive patient experience while increasing patient education and resource sharing.

Collecting Survey Data

Collecting survey data has proven to be a valuable way to identify populations with the highest level of unmet social needs. An effective survey or screening tool offers the insight needed to identify those with unmet social needs and create treatment plans and referrals to community services.

Through the Content Delivery Engine, clients are able to customize screeners and surveys to address the 5 domains of care and share them with members: 

  • Effectiveness of Care
  • Access/Availability of Care
  • Utilization and Risk Adjusted Utilization
  • Health Plan Descriptive Information
  • Experience of Care

community impact

Increased Access to Resources and Care

Improved Health Outcomes

Increased Community Engagement

Improved Social Determinants of Health Conditions

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